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We strive to ensure fast and efficient processing and shipping of orders. Learn all about our shipping policies and procedures below. Thank you for visiting and shopping at woodnleather.com

 

Shipping Cost

We offer Free Standard Shipping Worldwide on All Orders!

Exception: Free shipping does not apply to "Free Plus Shipping" promotions. For these promotional items, you have to pay the shipping and handling cost. The price of the item itself is $0.00

 

Countries WoodNLeather ships to

We ship worldwide except for the following countries: Afghanistan, Angola, Bangladesh, Iraq, Lebanon, Libya, Nigeria, North Korea, Pakistan, Palestine, Rwanda, Somalia, Sudan, Syria, Tajikistan, Venezuela, Yemen, Zimbabwe. We do not ship to these countries due to shipping complications.

 

Shipment confirmation & Order tracking

Once the order is processed and shipped, you will receive an email with your tracking number and shipment details. The tracking number will be active within 24 hours. If you haven’t received tracking info within 5 days, please email us at support@woodnleather.com.

Note: Unfortunately, tracking is not available for some destination countries.

 

Estimated Delivery Time

Please note that Delivery Time = Processing Time + Shipping Time

Processing Time: After your payment is authorized and verified, each item is carefully inspected and packaged so that it arrives to you in perfect condition. All orders will be processed and shipped within 3 business days. Most orders ship on the same day.

Note: Processing time can be affected by the stock status of individual items, high volume of orders, Christmas/New Year period, public holidays, etc. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping time: This refers to the time it takes for items to be shipped from the product warehouse to your destination. We have hand picked our collection from the finest manufacturers all over the world, from U.S.A, Europe, to China. Therefore, shipping times will vary depending on your location and from where it is shipped from.

 

Shipping Zones & Estimated Shipping Time

United States                                                     3-21 Business days

Canada                                                                 7-21 Business days

Europe, Australia and New Zealand          14-45 Business days

All Other Countries                                         20-60 Business days

Please note that the shipping time mentioned above does not include order processing time that usually varies from 1 to 3 business days.

We try our best to make sure you receive your items as soon as possible. In most cases, the item will reach your shipping address within the estimated time. However, there are rare cases when the item reach the customer after the estimated time. If this happens, please email us at support@woodnleather.com and we will investigate your order.

Note: WoodNLeather is not responsible for any delays due to custom clearance.

 

Shipping options

Standard Shipping: Packages shipped from the USA are shipped through USPS. Packages from China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from other locations will be shipped through the relevant local postal services.

Expedited Shipping: If you require an expedited shipping method, please email us at support@woodnleather.com for a quote.

 

Customs, Duties, Taxes and Restricted items.

Orders may be subject to customs and duty fees upon arrival in your country. All applicable customs fees, taxes and duties are the sole responsibility of the customer. For more details on fees and taxes, please check with your country's Customs and Imports Department. In the event of a return or exchange the custom fees, taxes and duties will not be refunded. You are also responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted in some countries.

 

Missing, Incomplete, or Incorrect Address

We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect address information given by you. Please make sure to double check your shipping and billing information is correct before submitting your order. Don’t forget to include your apartment number and postal code.

 

Multiple Items in One Order.

Since we source from different manufacturers worldwide your items may be shipped separately from multiple locations. So, if your order includes several items, they may ship separately and at different times.

 

Mailing address different from the billing address

The Shipping address can be different from the Billing address.

 

Shipping to Multiple Addresses

You may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.

 

Undelivered or Lost Shipments

All shipments will be considered lost if they have not arrived after 60 business days (75 business days during Holiday Period). If your package is lost, and the carrier cannot give us confirmation of delivery, we will work with you to send you a replacement at no additional cost or give you a full refund.

*Notes

Orders lost due to incomplete or incorrect address information provided by the customer are the responsibility of the customer and are not eligible for a refund. Also orders with a confirmed delivery status, are not eligible for a refund.

WoodNLeather is not responsible for shipping delays caused by factors beyond our control, such as local customs clearance processes, slow local postal service, weather conditions, strikes and public holidays.

On rare occasions your local custom officials may delay the delivery of a package or even not release it. WoodNLeather takes no responsibility should this occur, as it is the sole discretion of customs officials whether to release a package.

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